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Kate Nasser (home base NYC/NJ)
- Female
- Somerville, NJ
- United States
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Kate Nasser (home base NYC/NJ)'s Page
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My passion for customer service has driven me to collect true stories of great and viciously bad customer service. After traveling for 20 years, I have many that happened to me and to others who have shared.
I invite you to send me stories of what…
Much of my work in speaking, consulting, and training produces growth and change. In April, I will speak at the International Help Desk 2009 Conference on the topic Leading Change and Neutralizing Resistance in Customer Service & Help Desks. It is a…
Have you ever found working with someone to be a pain, a strain, or just a stretch for you? Most likely, perssonality differences have reared their ugly heads. Watch footage of this fun and information-packed talk "GPS Your Brain for Success with Di…
Profile Information
- I am a:
- Speaker
- I speak about:
- Change, Coaching, Communication, Customer Service, Empowerment, Inspirational, Listening Skills, Teambuilding, Training
- My Bio:
- Kate is wise, funny, down-to-earth, and just wild and different enough to inspire growth and improvement in individuals and teams. Her varied background as a business owner, certified teacher, technology professional, and organizational psychologist, makes her credible to many.
As a speaker, Kate provokes audiences with energy, humor, and a realism that makes it impossible to escape the messages she delivers on smart people-skills. Kate’s platform skills are exceptional. In her keynotes as well as in training sessions, Kate Nasser combines facts, insights, and humor to deliver value to audiences of all sizes.
BS Mathematics, MA Organizational Psychology, 20th anniversary in business. 908.595.1515 USA.
- What I do best:
- From inspiration to action. I deliver inspiration and move people to action in developing people-skills for the ultimate customer service and teamwork experience. Special niche audience: technical professionals -- I am a former techie.
- I charge a fee of:
- $5K-$10K
- Some notes on how I charge for my services:
- Much time goes into developing and refining various talks and all of this is embedded in fees. Moreover, I customize the talk for each audience with examples pertinent to that niche, industry, and audience makeup (executive vs. team level). This is all a part of making your event a smash hit! Would you want anything less -- no way.
Travel expenses are billed separately if outside the NY/NJ area -- my home base.
Kate Nasser (home base NYC/NJ)'s Blog
Conversations W/Customers: Best & Worst Moments
My passion for customer service has driven me to collect true stories of great and viciously bad customer service. After traveling for 20 years, I have many that happened to me and to others who have shared.
I invite you to send me stories of what has happened to you when you were the customer -- the best and the worst moments. I would be happy to use your name and quote you if you like or hold your name in confidence if you prefer. I will use these stories in my talks and put together a book t… Continue
I invite you to send me stories of what has happened to you when you were the customer -- the best and the worst moments. I would be happy to use your name and quote you if you like or hold your name in confidence if you prefer. I will use these stories in my talks and put together a book t… Continue
Posted on June 25, 2009 at 8:53am —
Fun Facts to Find Comfort with Change
Much of my work in speaking, consulting, and training produces growth and change. In April, I will speak at the International Help Desk 2009 Conference on the topic Leading Change and Neutralizing Resistance in Customer Service & Help Desks. On this grey winter day, I would rather share fun facts to find comfort with change. I hope you enjoy! http://katenasser.com/fun-facts-to-find-comfort-with-change/
Kate Nasser, Th… Continue
Kate Nasser, Th… Continue
Posted on February 8, 2009 at 8:00am —
GPS Your Brain for Success With Different Personality Types
Have you ever found working with someone to be a pain, a strain, or just a stretch for you? Most likely, perssonality differences have reared their ugly heads. Watch footage of this fun and information-packed talk "GPS Your Brain for Success with Different Personality Types".
http://katenasser.com/kate-nasser-gps-for-personality-types/
http://katenasser.com/kate-nasser-gps-for-personality-types/
Posted on February 5, 2009 at 11:32pm —
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Bert Martinez
www.bertmartinez.com
After nearly four weeks, we have almost 1,000 members. That's good for all of us. The more speakers, the more event planners – the more opportunities for more audiences.
It’s good for you — and all of us — if your profile is great and if you help spread the word.
Here are links to two pages that can help:
1. How to Make the Most of Your SpeakerSite Profile.
2. How to Spread the Word About SpeakerSite.
Feel free to join a Group -- or put any question in the Forum area. Of course, make sure your message is appropriate for the particular Forum discussion you‘re visiting.
Or write me or Rob Emrich. We're here for you.
Thanks!
I am stopping by to introduce myself and invite you to connect across the miles, feel free to network anytime.
Happy holidays to you and yours Kate and many blessings for 2009