To all seasoned, experienced speakers:
What little things do you do that work really well? What best practices would you share with someone just getting started with public speaking?
Please keep this discussion focused on specific, tactical ideas. No philosophical rants. No global advice. Just really down-and-dirty ideas that work.
Here's are a few to get us going. I've put them in chronological order.
ALWAYS READY
Go Bag. In 25 years of speaking, I've forgotten to bring -- at one time or another -- just about everything. Forgetting things (or thinking that I
might be forgetting something) makes me nervous -- and starts me scurrying around my office when I should be calm, focused, and on the way to the event! So I keep a "go bag" in my office ready and packed: business cards, brochures, handouts, a favorite water glass, toothbrush/toothpaste, projector cord adapters (for my Mac), markers/chalk, Post-It notes, a couple Granola bars, breath mints -- and a checklist for the contents of the bag, so I can double check to make sure everything is stocked and ready to go. Better to have it and not need it, than need it and not have it.
A MONTH BEFORE THE PRESENTATION
Review best practices. It's still early enough to consult with trusted texts on message strategy. Lately, I've used
Made To Stick and Seth Godin's
Really Bad PowerPoint (And How To Avoid It). (Here are
my own thoughts on Powerpoint.)
Organize, update, and customize the presentation's content. I have learned that -- if I review my presentation a month in advance -- I'll have time to revise the content. I still have time to talk to the event planner (and perhaps to members of the audience, individually or through an online survey) to make my content more relevant and more helpful to the audience.
THE DAY BEFORE THE PRESENTATION
No Last-Minute Make-Over. I never get a haircut the day of a big presentation. And I don't wear a new shirt. I want to feel comfortable. Hair falling down my neck -- or an unusually starched shirt -- is distracting. Not good. I wear a familiar shirt. And familiar hair.
UPON ARRIVAL (THE DAY OF THE PRESENTATION)
First Contact. When I arrive at the site to make a presentation, the
very first thing I do is find my sponsor, the event planner who hired me. I know she is apprehensive about each aspect of the event going smoothly -- and the arrival of each speaker is a critical milestone. So,
before I take off my coat, get my name tag, or put down my bags, I find my client and say, "I'm here. All is well. Thank you for having me today. How is the program going?" I can see the relief on her face — and I am glad I did not prolong her concern for even another 15 seconds.
DURING THE 15 MINUTES BEFORE SPEAKING
Meet everyone. If there is a break before I'm introduced, I try to visit every table or every corner of the room. I say hello to everyone -- every member of the audience. "Hi, my name is Artie and I'm the next speaker. Thank you for having me here today. I hope you enjoy it." I find that audiences like speakers they know. So I make sure everyone knows me, even if just a little. I don't get involved in long conversations with any one person. I move around they room.
Don't Leave Notes. Before I speak, when I go to the bathroom, I always take my notes with me. Otherwise, I'm walking to the bathroom wondering if my notes will be on the podium where I left them. Then I can't relax and get focused.
Spinach Check and Face Stretch. I always visit the bathroom during the 15 minutes before I speak. I check my teeth for spinach, especially if the event included a meal. (Why be preoccupied, wondering?) And I stretch my face (scrunching up my eyes and mouth, then opening everything wide, and again and again) so that all my expressions will be ready!
DURING THE INTRODUCTION
Listen and Smile. I've been introduced hundreds of times. I've learned not to react too much. Just smile and listen. I pretend to be my mother, politely hearing her son being introduced. I pretend that my introduction is interesting to me (even though I wrote it and have heard it so many times). And I
never correct a mistake. Mistakes happens, like when the introducer says I received my MBA from "
Columbus University" rather than "
Columbia University." (Ouch. There's an expensive difference.) But I have learned that correcting the introducer reverses the momentum of the event at the critical moment of take-off. And it's not nice to correct someone publicly. And if I correct the introducer, what behavior am I role modeling for the audience about to hear my presentation?
AT THE MOMENT OF STARTING
Acquire the Podium. I smile at the audience (which is always applauding, hoping for the best) as I approach the podium. But I don't start my presentation. I pause to make sure everything is there (water, notes). I take a deep breath. I plant my feet. I grasp both sides of the podium. I smile again at the audience. I do all this so that my pace is right, from the very start. Otherwise, I find that I start speaking way too fast and have to slow down to a more comfortable, more understandable pace later on.
IMMEDIATELY AFTER THE PRESENTATION
Express Thanks. At the end of presentations, during the moment of applause, I used to be pre-occupied with packing up my equipment and coiling power cords. I think it was because I was embarrassed to be the recipient of applause. I have found that it's more professional to acknowledge the gratitude of the audience with my own gratitude: expressed with a tight-lipped smile, a nod of the head, a very little bow, hands clasped together.
Quick Repair. After I speak, my breath is at its worst. Something about yapping for 30 or 60 minutes makes me dry. And I know, right after I present, some members of the audience will come up and speak privately with me. I used to be self-conscious (distracting me during Q+A, making me apprehensive about the post-speech chats. So, during Q+A, I always dip into my go bag (see #2 above) and pop a breath mint into my mouth.
What specific, tactical ideas -- the smaller the better -- do you have for new speakers?